At PREMIUM FOOT TRADING SDN BHD 202601027435 (1689531-A), every order deserves a smooth journey from the Company’s shelves to the Customer’s door. The details below set out where the Company delivers, how quickly orders move and what the Customer can expect along the way.
Where does the Company deliver?
Two regions are served. Parcels go to Peninsular Malaysia, covering all states, and to East Malaysia, meaning Sabah & Sarawak.
How soon is an order prepared?
Orders move quickly. Each one is processed within 1–3 business days, not counting weekends or public holidays, and the Customer receives a confirmation email with tracking details as soon as the parcel is dispatched.
Which couriers are used, and how long does delivery take?
Honesty about timing matters. The Company does not provide overnight or next-day delivery, and the usual windows for each region are set out in the table below.
| Delivering To | Courier Partners | Estimated Arrival |
| Peninsular Malaysia | J&T Express, PosLaju, or equivalent | 2–5 business days |
| East Malaysia | PosLaju, GDEX, etc. | 5–10 business days |
These windows are estimates. Courier operations, holiday seasons and severe weather can all cause them to vary.
What does shipping cost?
Nothing at all. Shipping is free on every order, whatever its value and wherever in Malaysia it is headed, with no hidden fees or extra delivery charges added on top.
How can the Customer track a parcel?
Tracking comes as standard. Once the parcel is with the Company’s courier partners, the Customer receives a tracking number by email or SMS, together with a direct link for following its progress in real time.
The Company would rather sort out a delivery concern than leave the Customer guessing. Any question can be raised here:
📧 Email: premiumfoottrading@outlook.com
🏢 Address: 114, JALAN PERNIAGAAN PUSAT PERNIAGAAN ALMA ALMA, 14000 BUKIT MERTAJAM, PULAU PINANG
🌐 Website: https://premiumfoottrading.com/contact-us/